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01256 233 455
01256 233 455
A 2-tier retained service aimed at businesses that need ongoing and guaranteed IT they can depend on. In essence, we act as if we’re your in-house IT department
Do you have your IT pretty much under control but occasionaly need some extra help? Then this service coud be perfect for you, when you need us we’ll be there!
As well as our 2 Tier Managed IT Service we also offrer a Pay As You Go Service. To see the differences between our services and to get more of an idea of what would work best for you and your business, take a look at the breakdown below –
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Types of Service
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PAYG Option
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Standard
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Permium
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Access to Technical Engineers
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Log support requests via phone, email or online
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Discounted Hourly Support Rate
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Support Benefits
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Reduced Hourly Rate for On-Site Support
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Competitive Hourly Support Rate
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Unlimited Remote Support
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Unlimited On-Site Support
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4 Hour Response
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Server Monitoring
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Support for Microsoft Server - All OS versions
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Levels of Service
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Support from 9am – 5pm, Mon to Fri
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Support from 8am – 6pm, Mon to Fri
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24 / 7 Support
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Priority Support
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Support for Microsoft Exchange
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Support for Microsoft SQL Server
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Installation of System Updates & Patches
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Full Monthly Support Reports
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Installation of New Hardware
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Installation of New Software
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Quarterly PC Tune-Ups
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Monthly PC Tune-Ups
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Support for Email on Mobile Devices
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Free Critical Loan Equipment
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Server Monitoring
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Custom Network/Server Monitoring
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To see more details on any of our Business Services, just click below…
If you’d like to discuss business support options with us, please feel free to get in touch!
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